Solo
$299
per month
For the operator or small shop who simply needs every call answered. Unlimited calls, CRM integration, lead qualification and booking, the full call summary, and the dashboard — included.
Begin with Solo →24/7 AI call answering for plumbing & HVAC
Stop losing jobs to voicemail.
27% of calls to home-service businesses go unanswered — and a homeowner with water on the floor doesn’t leave a message, they call the next company on the list. Call Wrench answers every call instantly, books the job, and flags the emergencies, so the company that wins their business is yours.
- 100%
- Calls answered
- 0 sec
- Hold time
- 24 / 7
- On call
- Minutes
- Live in
II · The emergency
It’s 2 a.m. and a pipe just burst.
Your phone gets answered.
Whether it’s a flooded basement at 2 a.m. or an AC failure during the first heat wave of summer, customers want someone now. Your AI assistant picks up on the first ring, gets the address and the problem, decides how urgent it is, and either books the slot or pages your on-call tech — no voicemail, no callback gap, no lost job.
III · Do the math
Every missed call is a competitor’s appointment.
Annual recovered revenue
$393,120
$7,560 every week, recovered.
Inbound calls per week
30
Missed-call rate
35%
Close rate on answered calls
60%
Average job value
$
$1,200
Most plumbing and HVAC shops aren’t losing business on price — they’re losing it because the phone rang while everyone was on a job. Catching those calls is the cheapest growth there is.
IV · What it handles on its own
Built for plumbing & HVAC.
This isn’t a generic receptionist bot. It’s trained on how trade calls actually go — water heaters, no-cool calls, drain backups, system replacements — so it asks the right follow-ups and knows a frozen line at midnight isn’t a “next Tuesday” problem.
Answers every inbound call, day or night.
First ring, every ring. No menu, no hold, no voicemail — including 2 a.m., Sundays, and the week of the first cold snap.
Triages emergencies on the line.
A frozen line at midnight isn’t a ‘next Tuesday’ problem. Urgent calls are routed straight to your on-call tech; everything else is scheduled.
Qualifies by job, urgency, and service area.
Asks the right follow-ups for the trade — water heaters, no-cool calls, drain backups, system replacements — and screens out the work you don’t do.
Books appointments into your calendar.
Checks your real availability and confirms a window with the caller while they’re still on the line. No callback gap.
Sends you a clean summary after every call.
Text or email, your choice. Service, address, urgency, transcript — ready to dispatch, no scribbled notes to decode.
Absorbs seasonal call spikes.
First heat wave of summer, ice storm Monday morning — the line holds up. No temp staff in July, no missed calls in February.
Offers maintenance plans when it fits.
Mentions the right add-on at the right moment — the way a trusted colleague would, never the way a script would.
Handles calls in English and Spanish.
Switches mid-sentence if the caller does. Every household in your service area gets the same answer.
V · You stay in control
It books jobs. It doesn’t go off-script with your customers.
The fear with AI on your phones isn’t cost — it’s an AI mangling a customer relationship you spent years building. So you’re never out of the loop. Calls that need a human still reach your on-call tech. You review every conversation. You set the rules for what it can and can’t say. It takes pressure off the office; it doesn’t take liberties with your brand.
What changes — for everyone
Your customers
- 01
A real answer instead of a beep, at any hour.
- 02
A faster slot — often a same-day or next-morning window.
- 03
A friendly, professional voice on the first ring.
- 04
The homeowner mopping the floor at 2 a.m. is booked for a 7 a.m. visit before they’ve wrung out the towel.
Your team
- 01
Fewer interruptions mid-job.
- 02
Clean service requests instead of scribbled call-back notes.
- 03
Faster emergency dispatch to the right tech.
- 04
A lot less manual data entry.
VI · Live in minutes, not weeks
No hardware. No IT team. No week of onboarding calls.
Forward your business number to the AI.
One forwarding rule on your existing line. No hardware. No carrier switch. No IT team required.
Set your rules.
Hours, service areas, and what counts as an emergency. The AI follows the same playbook your office manager would.
Customize the details.
Greeting, scheduling windows, tech notifications, common FAQs — tuned to how you actually run jobs.
Go live and start catching calls today.
It’s trained on your services, hours, and dispatch rules, so callers get accurate answers from day one — on the systems you already run.
VII · More booked jobs, same payroll
The cheapest growth there is. The lead already wants you.
No long-term contracts. Catch one missed service call per week and most plans pay for themselves the first month. Cancel anytime.
Growing Business
Recommended
$249
per month, per location
For contractors carrying three or more service areas. Everything in Solo, plus a centralised multi-location view, cross-location analytics, priority onboarding, a dedicated account manager, and a voice tuned to your brand.
Request volume pricing →Enterprise
Bespoke
tailored to the operation
For franchise brands, PE-backed groups, and large operators. Custom CRM integrations, white-label voice, API access, SLA guarantees, dedicated engineering support, and reporting that meets your BI stack where it lives.
Speak with us →VIII · Every call you miss, a competitor answers
When a homeowner’s heat goes out, they call until someone picks up. Make sure that’s you.
Setup in minutes · works with your existing phone & calendar · cancel anytime. Send a note and we’ll be back to you within the working day.
Or pick up the phone
1·866·2 CALL WRWe’re open
Continuously. Including holidays. Including 2 a.m.